Shipping and Delivery

Shipping

We offer free UK and international delivery on unframed orders over the value of £75 when despatched from our studio.

Our shipping rates are determined by the size of your item. Please enter the details at checkout for shipping costs.

Please bear in mind that international shipping may take considerably longer than domestic shipping, depending on destination country and customs. Should you need your order sooner, please opt for the priority postal service option at checkout.

Shipment to non-UK countries may be subject to import duties and taxes, and these additional charges must be paid by the customer. Heath Kane has no control over these charges and bears no responsibility for these - but we could blame Brexit!

Despatch Timeline

We aim to despatch all orders within 48 hours - unless specified otherwise. At the weekend and on bank holidays orders will be processed and despatched on the next working day.

All unframed items are rolled or packaged carefully, using high-quality white acid free tissue paper, and posted in a sturdy postal tube or envelope.

Collections

All orders can be collected from our gallery in Saffron Walden free of charge.

Once your payment has been processed, we aim to have your order ready to within 48 hours. We will contact you as soon as your order is ready to collect. Collection address is:

Heath Kane Studio and Gallery, 17 Church Street, Saffron Walden CB10 1JW.

If you have any queries regarding shipping, delivery, or any general enquiries, please get in touch with us at art@heathkane.co.uk

This policy was last updated Oct 2023.